Shipment

Shipping & ReturnsQuick Order Procedure  We accept the following methods of payment & Shipment : WORLDWIDE / OUT OF INDIA:-
BANGLADESH, NEPAL, DUBAI, UAE, NETHERLANDS, SOUTH AFRICA AND MANY MORE.
We accept payment through debit card and credit card by Paypal. DELIVERY TIME 2-3 WORKING DAYS.----------------------------------------------------------------------------------------------------------------------------------------ALL OVER INDIA:---- Bank Deposits: By Cash, Cheque, NEFT, RTGS, Net Banking and Online Transfers
--- Debit Card / Credit card/ Online banking: For requesting for payment call/sms to 09619251660 we will send one link for payment through Debit card/credit card/online banking --- Hand to Hand Delivery payments:  For purchases within KOLKATA, DELHI, MUMBAI, PUNE, CHENNAI, AHMEDABAD, GOA KOLKATA, DELHI, MUMBAI, PUNE, CHENNAI & GOA only.CASH ON DELIVERY AVAILABLE IN SELECTED CITIES THROUGH DTDC EXPRESS CARGOHAND TO HAND DELIVERY CHARGES CHART:- (NOT NEGOTIABLE)











  Convenient Payment and Delivery Instructions  1. Register yourself Online & Deposit Exact Amount of the Chosen Product Cost by following Means -NEFT or RTGS or Online Net transfer or Cash Deposit or Cheque Deposit or COD. Please Note- Currently HAND TO HAND DELIVERY is available only for KOLKATA, DELHI, MUMBAI, PUNE, CHENNAI, AHMEDABAD, GOA  only. (Please Use the Above Mentioned Company and Bank Details:- Company Name / Account Type and No / IFSC Code / Bank Name / Bank Branch Address)  2. Send Email to order@Sextoyshopinindia.in or SMS or Call to +91 9619251660 and Update your Order No and Payment Transaction Details and Postal Address along with Area Pin Code and Mobile No.3. On confirmation of Receipt of your Payment and your postal Address, Your Order will be immediately taken up for Discreet and Tamper proof Packaging and Dispatch through DTDC Courier. Shipment / Dispatch will be initiated mostly the same day 4. Immediately on Dispatch of your Order, We will update you with the Shipment / Courier Details and Tracking No’s by System Upload or through SMS for the safety of your parcel and convenience 5. You may track your shipment online at any given time after 8 to 10hours of dispatch on www.dtdc.in 6. Your Order / Shipment will reach your Address within 2 to 4 business days across any City or any Destination within India.7. If you wish to, you may also receive your Order / Shipment directly from your nearest DTDC Courier Office by showing the Courier Tracking No.Shipping Shipping is currently done through DTDC Courier. Shipping to anywhere in India absolutely free. PLEASE NOTE: There is no shipping of products on weekends.Orders will be shipped the same business day (Monday - Saturday) or the following business day if the order is placed on a weekend. It will take 2-3 business days depending upon the destination location.
CUSTOMER SELF PICK UP FACILITY:-1. We have partnered with DTDC, India’s leading & No 1 E-commerce logistics company, to launch a revolutionary concept for discreet delivery, called Customer Self Pick-up (CSP).2. Customer Self Pick-up (CSP) is available across certain PIN codes in the following cities in IndiaMumbaiDelhiBangaloreChennaiHyderabadPuneAhmedabadKolkattaLucknowCoimbatoreCochinGoa3. While checking out, you may select the option to get the parcel self-collected. You would need to give us your name and PIN code. Our back end will map your location with the available DTDC pick up locations and may either display multiple pick up options (in bigger cities), or just one option (in smaller cities) or we may not currently service a delivery option for your PIN code, and hence request you to opt for the standard delivery option.4. We will be adding new cities and PIN codes every month and request you to check the CSP PIN code delivery network periodically.5. At present, we will be delivering only pre-paid orders via the CSP service. In future, we do plan to extend the CSP deliveries for cash on Delivery shipments also.6. When you order via CSP, your delivery address would be printed as below:





Format  ExampleCustomer Name  Ms. Nilima GoswamiDTDC Office NameDTDC Ahmedabad BranchOffice Address Line 1  No. 1 Nilay Appartment, Rasala MargOffice Address Line 2Near  Mithakali Six Road, MithakaliCustomer Cel number098xxxx3444
 7. The products will be packed in a tamper proof plastic bag and the delivery personnel will not have any knowledge of what exact products are inside the parcel. The personnel will    deliver the products to the DTDC Pick up centre that you have selected.8. Once the Parcel is received at the DTDC pick up centre, a DTDC Executive will call the Customers mobile number that is printed on the delivery address to inform the customer the following:a. The parcel has arrived and will be kept at the pick-up centre for 2-3 working days. If not collected, then the parcel will be sent back to SEXTOYSHOPININDIA.IN warehouse.b. The Pick-up centre timings for collection are 10 a.m. to 6 p.m.c. The parcel may be self-collected by the actual customer or any representative. They would need to bring any of the ‘customers’ photo identity card (mandatory requirement) namely: Driver’s license, PAN card, Passport, Voters ID card, College Identity card along with their own photo Identity card (Government Approved).9. For whatever reason, if the customer does not pick up the products from the DTDC centre within 3 working days, the products will be returned to SEXTOYSHOPININDIA.IN warehouse. If the customer would like SEXTOYSHOPININDIA.IN to re-deliver the products, then the customer would need to pay the minimum delivery charge of Rs. 150/- or the actual delivery cost, whichever higher.10. Customer may check the status of the delivery by visiting the DTDC website and querying the Airway Bill Number (AWB#) which has been SMS’ed at the time of dispatching the delivery.
Shipping to InternationallyDelivery service may vary to the United States or to other international countries due to the customs and duties of those countries. If there are any duties or customs, it will be the responsibility of the receiver.
PackagingOrders are packed in plain unmarked boxes. Your privacy is guaranteed. We do not sell or share your e-mail address or personal information with other companies.
Out of Stock ItemsItems not in stock at our main warehouse will be checked for availability in our Retail Stores. If unsuccessful, you will be notified via email. At this time, we may suggest other suitable items of a similar nature for replacement of the original product requested. Credits or back orders can also be discussed at this time. 
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